The primary business is to provide managed services onsite or remotely for end-to-end IT systems and applications. The foundation of our service is the progressive AIOps based functions which are 100% aligned and compliant with ITILv3/v4. We provide outsourcing services for managing IT operations in the following areas:
1. Infrastructure Management
service includes proficient deployments, monitoring, maintenance, upgrades, tuning, compliance alignment, and prompt decision-making across infrastructure hardware and software components across the network, compute, and storage services. The basis of this service is the proprietary AIOps processes (Patent Pending)
2. Cloud Environment Management
service includes managing, maintaining, optimizing, and securing cloud-based workloads. The basis of this service is the proprietary AIOps processes (Patent Pending)
3. Application Management
service includes keeping business applications continuously available and compliant, maintaining and optimizing performance, and securing as per the Information Security Policies. The basis of this service is the proprietary AIOps processes (Patent Pending)
4. Analytics and Reporting
service includes continuously analyzing business IT systems and delivering scheduled (and on-demand) customizable reports. These include trending, the recommendation for cost/performance optimizations, and predicting future faults or demands to assist in capacity management.
5. Workforce Augmentation
service enables the customer to meet the demands at the peak and distress periods by leveraging teams onsite or at our remote locations.
We help the customer to transform, expand or launch their IT Operations leveraging our Managed Services unifying the best hands and skillsets who can take care of acquiring, designing, deploying, configuring, and maintaining physical and virtual systems/components/infrastructure with our patent-pending AIOps automation modules.