Case Study – Multi Cloud Operations with FinOps

Emaar

Dubai, Level 7, Emaar
Business Park 1 Dubai Hills
Estate, United Arab Emirates

6000+

Users

1500+

Virtual machines

2000 TB +

Storage

100+

Resource Deployment

Challenges

  • Managing large estate of cloud
    infrastructure
  • Need for efficient, modern and
    scalable DR solution
  • Cloud platform to support Digital
  • Products like ecommerce platform,
  • Ticket booking, Entertainment
  • Need to provide secure workspaces
    to contractors and contact centre
  • Cloud costs leading to impact on
    bottom line
  • Lack of Cloud Spend visibility

Solution

  • Introduced Cloud Assessment and
    FinOps services for compliance and
    cost management
  • Developed a mythology to identify
    and deploy applications on multiple
    clouds (GCP, Azure and Oracle)
  • Designed and built the DR
    infrastructure inline with business
    availability targets (RPO / RTO)
  • Implemented ASR for DR replication
    and switchover
  • VDICE (Intertec’s IP) for secured
    workspace deployment and
    management

Results Delivered

  • Helped reduce cloud costs by 10%
    within first 6 months
  • Achieved a scalable and cost
    efficient DR alternative
  • Set the foundation for Multi-cloud
    DR
  • Achieved security and compliance in
    cloud VDI for 300+ contractors
  • Enabled BYOD concepts
  • Sustainability: Extended life of
    existing devices

Case Study – Cloud DR and End User Transformation

Dragon Oil LLC

16 - DHCC - Riyadh St - Umm
Hurair 2 - Dubai Healthcare City
- Dubai - United Arab Emirates

20+TB

Data

40+

DR VM’s

1000+

VDI desktops

2

DR Drills a Year

Challenges

  • Unavailability of DR
  • Meeting Business SLA
  • High cost of maintaining DR
  • Shipping laptops to locations
  • Management of devices.
  • Security and compliance
  • Management of VPN for all users

Solution

  • Azure Site recovery
  • Passive DR
  • Native Replication for Few application
  • 200 VDI Users Delivered through
    Intertec VDICE Desktop as a Service.
    With ICE BYOD and Monitoring
  • Phase 1 with 200 users, Phase 2 with
    800 users, Phase 3 with 1000 to 1500
    users

Results Delivered

  • Data and Critical Application
    availability in case of disaster
  • Cloud Cost Optimization
  • Reduced Tech Refresh Cycle
  • OS Standardization
  • BYOD with lockdown
  • Data Leakage Prevention
  • Centralized Management &
    Configuration

Case Study – Cloud Migrate and Modernise Large Retail Customer

Majid Al Futtaim

City Centre, Ground Floor - Al
Ittihad Rd - Dubai - United Arab Emirates

12+

Countries

2000+

Servers

200+

Locations

1000+

SaaS Workloads

Challenges

  • DR Infrastructure was on CAPEX
    Model which needed more upfront
    investment.
  • Customer also had a need for a
    better RPO and RTO due to the retail
    nature of the business
  • Overall objective was the setup DR
    on Cloud and eventually migrate the
    whole infrastructure to Cloud
    environment

Solution

  • Reviewed the customer requirements
    from a security and availability points
    of view and created a blueprint of the
    architecture including
    recommendations for modernization
    candidates
  • Migrated applications to VMs / App
    Services
  • Azure landing zone was built for
    scaling, security governance,
    networking, and identity
  • ASR Services to perform replication
    for all the resources from On-premise
    DR to Azure

Results Delivered

  • Change the business model from
    CAPEX to OPEX
  • Improved RPO and RTO by more
    than 50%
  • Improved availability of services by
    more than 75%
  • Modern operating architecture for
    auto scaling and management
  • Improved SLA
  • Significant reduction of TCO due to
    re-architectures

Case Study – Shared Service Platform for 5000+ Users

Adnos

Al Barsha South 3 Dubai
Science Park PBU Block C-15 -
Dubai - United Arab Emirates

5000 Users

Pilot Servers

72

Entities

50000+

Employees

10+

Intregation

Challenges

  • Company was planning to deploy a
    Shared Services Model for across the
    group (15 Entities and 50000+ users)
  • Required a Common Platform that
    can work with existing Apps Delivery
    (Legacy or App Virtualized)
  • Provide secure VDI services for new
    contractors and employees
  • Data localization and compliance
  • Focus on sustainability by extending
    the life of the devices

Solution

  • Intertec was Contracted amongst
    Global Competitors to deliver the
    transformation as a Consultant and
  • Delivery Partner. Designed and
    executed a pilot program for 5000+
    users is delivered
  • Implemented monitoring for VDI
    sessions for easy troubleshooting

Results Delivered

  • Completed the assessment of large
    business units in less than 3 weeks
  • Intertec Advanced VDI solution for
    AVD centralized both Platform on
    VDI as well as the End user
  • Reduced the team onboarding time
    by more than 50%
  • Improved productivity by 30% Setup
    a reusable platform for 5000+ users
    with automation to onboard more
  • Built Standard Operating procedures
    and reporting mechanisms to
    troubleshoot issues